Capacity Alerts
Get Notified Before You Hit the Limit
Capacity alerts send you an email when your order count reaches a percentage of your configured limit. This gives you a heads-up so you can prepare before orders are automatically blocked.
Setting Up Capacity Alerts
- Go to Settings from the dashboard
- Scroll to Notification Settings
- Enter your email address
- Select your alert threshold (the percentage that triggers the warning)
- Set a cooldown period to prevent repeated emails
- Click Save
How the Threshold Works
You choose the percentage at which you want to be notified. Options range from 70% to 95%.
Daily Limit: 50 orders
Threshold: 75%
Alert fires at: 38 orders (75% of 50)
Recommended settings:
- 75% -- gives you time to plan and prepare
- 85% -- the default, a good balance of timely and quiet
- 95% -- only alerts when you are nearly at capacity
The 100% Alert
You always receive an email when your limit is fully reached (100%), regardless of your threshold setting. This tells you orders are now blocked.
Subject: OrderRules Alert: Daily Limit Reached
Your daily order limit (50) has been reached.
Orders are now blocked until midnight.
Cooldown Period
To avoid being flooded with emails during a rush, the cooldown sets a minimum gap between alerts.
Example with a 60-minute cooldown:
- 10:00 AM: 75% alert sent
- 10:20 AM: 85% reached -- no alert (cooldown active)
- 11:00 AM: cooldown expires
- 11:05 AM: 90% reached -- alert sent
Set the cooldown to 60-120 minutes for most stores.
Sending Alerts to Multiple People
Enter multiple email addresses separated by commas:
owner@mybakery.com,manager@mybakery.com
Everyone on the list receives the same alerts.
Testing
After saving your settings, click Send test email to confirm delivery. If nothing arrives within two minutes, check your spam folder and verify the email address.